KAMAL PRASAD RAMAN

DevOps Engineer | Software Dev Engr Sr | Telecom Billing Specialist
📍 Melbourne, VIC 📱 045-197-0553 ✉️ kamleein@gmail.com
Experience History
DevOps Engineer / SDE Sr
CSG International
Melbourne | Apr 2021 – Present
Senior Developer / Business Consultant Sr
Seavus DOOEL
Macedonia | Jan 2015 – Apr 2021
Siebel Consultant
Apar Technologies
Singapore | Apr 2014 – Nov 2014
Senior Developer / Lead
Seavus DOOEL
Macedonia | Feb 2013 – Apr 2014
Product Delivery Engineer
Huawei Technologies
Thailand | Aug 2011 – Jan 2013
Development Consultant Sr
CSG International
Bangalore | Mar 2007 – Aug 2011
Trainee Developer
Nilgiri Networks
Ooty | Jul 2006 – Feb 2007
Major Clients
Core Competencies

DevOps & Cloud

  • AWS (ECR, ECS, Lambda)
  • Docker & Kubernetes
  • Terraform, CI/CD

Telecom Domain

  • Singleview/Encompass
  • Billing & Rating
  • Product Config

Automation

  • Cypress / Playwright
  • Robot Framework
  • Python / Bash
Certifications
AWS Co-Pilot Certification
Education

M.Sc. Software Engineering

Bharathiar University
2001 – 2006

Professional Summary
Results-driven DevOps Engineer and Software Dev Engr Sr with 19+ years of experience in telecommunications. Proven track record of designing end-to-end test automation frameworks, building CI/CD pipelines, and driving infrastructure modernization. Strong background in telecom billing systems (Singleview, Encompass) combined with modern cloud and DevOps technologies.
Current Focus: DevOps & Automation

🚀 End-to-End Test Automation Framework (Major Impact)

  • Solely designed a comprehensive E2E Test Automation Framework using Cypress and Playwright, enabling testing across multiple AWS accounts/CDEs.
  • Migrated E2E Tests from Cypress to Playwright/Robot Framework, reducing maintenance overhead by 50%.
  • Developed pipeline scripts for building Docker images and test composer scripts used by all service projects.

🏗️ Infrastructure & CI/CD

  • Created and maintained critical repositories (encompass-ebi-ecfp, ec-e2eusecase).
  • Implemented AWS ECR image management with automated build/push pipelines.
  • Executed compliance initiatives: Docker Client Certificate updates, GAM Rebranding, and Access Key Rotation.

📊 DevOps Pipeline Development

  • Designed YAML-based Azure DevOps pipelines with scheduled builds and multi-environment support.
  • Implemented common build templates and Shell scripts for orchestration.

💡 Innovation & Knowledge Sharing

  • Early adopter of Cursor AI for development productivity.
  • Active contributor to internal AI community sharing best practices.
Telecom Domain & Legacy Expertise

📋 Strategic Consulting & Business Analysis

  • Requirements Engineering: Collaborated with business users to analyze operational impacts and created As-Is process flows for legacy billing systems (DTAC).
  • Solution Design: Built POC models and documented Functional Requirement Specifications (FRS) and Interface Control Documents (ICD).
  • Agile Leadership: Led scrum teams as Scrum Master, engaging with product owners and training developers on Singleview architecture.

💳 Billing Systems Engineering

  • Singleview & Siebel: Expertise in Singleview & Siebel billing integration, Rating & Charging, and Product Configuration.
  • Module Development: Designed telco modules for Billing Discounts, Price Increases, and TAP/Roaming.
  • Financial Compliance: Implemented financial logic for SEPA (Single Euro Payments Area) and Volume Discounts.

🔄 System Integration & Delivery

  • Legacy Migration: Managed complex Data Migration projects, executing transitions from legacy systems to Singleview.
  • Integration: Integrated CBS with external systems (UVC, Mediation, PRM) via ESB and handled Singleview integration with OSB.
  • On-Site Delivery: Provided high-stakes on-site support at MTN Nigeria for Singleview implementation.